About the job
The Airport Support Technician job is all about providing exceptional on-site technical and operational support for vital airport equipment and customer-facing technologies. Success in this role means being reliable and customer-focused, ensuring that every interaction leaves clients satisfied. The team thrives on collaboration and is dedicated to creating a supportive environment where everyone can shine.
You'll be responsible for
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Installing and maintaining equipment
Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.✈️
Providing on-site support
Delivering on-site technical and operational support for key airport equipment and customer-facing technologies.😊
Ensuring client satisfaction
Meeting SLA requirements and ensuring client satisfaction in all interactions.Key criteria
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Technical support experience
Demonstrated experience in troubleshooting and maintaining computer-related products.View
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Customer-facing experience
Proven background in customer service within fast-paced environments.View
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Mechanical maintenance knowledge
Experience with airport equipment, kiosks, or bag-drop technology.View
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