About the job
The Airport Support Technician job is all about providing exceptional on-site technical support for airport equipment and customer-facing technologies. This position plays a crucial role in ensuring smooth operations and customer satisfaction at the airport. The team values reliability, customer focus, and a collaborative spirit, making it a great opportunity for those who thrive in dynamic environments.
You'll be responsible for
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Installing and servicing equipment
Performing installation, diagnosis, maintenance, and servicing of computer-related products and airport technologies.✈️
Providing on-site support
Delivering technical and operational support for key airport equipment and customer-facing technologies.😊
Ensuring client satisfaction
Meeting Service Level Agreement (SLA) requirements and ensuring client satisfaction in all interactions.Key criteria
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Customer-facing experience
Demonstrated experience in fast-paced, public-facing environments.View
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Technical support experience
Proven background in troubleshooting and maintaining equipment.View
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Familiarity with airport technologies
Experience with kiosk systems and bag-drop technology.View
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