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Tech Field Engineer - Cairns

JuniorMid levelFull-timeHybridCairns QLD, AustraliaPosted 1 week agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This job is all about being the go-to Field Engineer for specific clients and products, ensuring that all tech needs are met with excellence. Your impact will be felt as you provide essential support for a variety of devices and systems, helping to maintain smooth operations. The team values professionalism and a commitment to client satisfaction, creating a collaborative and supportive work environment.

You'll be responsible for

🛠️

Serving as Field Engineer

Acting as a Field Engineer for specific clients and products, including tech kiosks and desks.
🖥️

Providing support

Offering software, hardware, and networking support for various devices and systems.
📈

Meeting SLA requirements

Ensuring client satisfaction and meeting Service Level Agreement (SLA) requirements in all interactions.

Key criteria

💻

Technical support experience

1-2 years providing software and hardware support.

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🔧

Installation skills

Experience installing and maintaining PCs and network devices.

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📊

Network troubleshooting expertise

Proven ability to test and certify network products.

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View more

Meet the team

About the company

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4 criteria for this job
Technical support experience
1-2 years providing software and hardware support.

View

Installation skills
Experience installing and maintaining PCs and network devices.

View

Network troubleshooting expertise
Proven ability to test and certify network products.

View

SLA compliance
Demonstrated experience meeting service level agreements.

View

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