Unisys4 followers69 jobs

Tech IT Asset Mgmt

JuniorMid levelFull-timeHybridCanberra ACT, AustraliaPosted 4 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products like desktop and laptop computers, printers, and peripherals. This role is crucial for ensuring that End Users receive top-notch support, both remotely and on-site, for incidents and service requests that require advanced assistance. The team thrives on collaboration and professionalism, always aiming for high customer satisfaction in every interaction.

Meet the team

About the company

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You'll be responsible for

🛠️

Installing and maintaining equipment

Performing installation, repair, and maintenance of End User Productivity and Service Desk Equipment at client locations.
💻

Providing Level 2 and Level 3 support

Delivering advanced support to End Users for incidents and service requests that cannot be resolved by the Service Desk.
😊

Ensuring customer satisfaction

Maintaining a high degree of professionalism and ensuring customer satisfaction throughout all transactions.

Key criteria

🔒

NV1 Security Clearance

Possession of NV1 Security Clearance is essential for this job.

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⏰

Time management skills

Demonstrated ability to manage time effectively in IT support.

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💬

Effective communication skills

Strong verbal and written communication skills are crucial.

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A meaningful career starts with a match

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5 criteria for this job
NV1 Security Clearance
Possession of NV1 Security Clearance is essential for this job.

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Time management skills
Demonstrated ability to manage time effectively in IT support.

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Effective communication skills
Strong verbal and written communication skills are crucial.

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IT support experience
Experience delivering IT support services with specified KPIs.

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Problem-solving abilities
Analytical mindset with proven problem-solving skills.

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