Stripe4 followers11 jobs

Technical Account Manager

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 2 weeks agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is about being a Technical Account Manager at Stripe, where you will support some of the largest and most complex users of the platform. Your work will have a significant impact on helping businesses optimize their operations and grow globally. The team values collaboration and is dedicated to providing a Gold Standard Experience for users, ensuring they receive the best support possible.

You'll be responsible for

🌟

Providing a Gold Standard Experience

Delivering exceptional service to assigned accounts' key stakeholders, ensuring their needs are met.
❤️

Fostering long-term user relationships

Building and maintaining strong relationships with users to enhance loyalty to Stripe and its products.
🤝

Collaborating cross-functionally

Working with internal teams and users to implement operational solutions and support user success.

Key criteria

💼

Enterprise-level client-facing experience

Minimum 3 years in enterprise client interactions.

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🛠️

Technical troubleshooting skills

Proven ability to resolve technical issues effectively.

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📊

Familiarity with SQL

Experience building and modifying SQL queries.

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View more

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5 criteria for this job
Enterprise-level client-facing experience
Minimum 3 years in enterprise client interactions.

View

Technical troubleshooting skills
Proven ability to resolve technical issues effectively.

View

Familiarity with SQL
Experience building and modifying SQL queries.

View

Strong communication skills
Demonstrated written and verbal communication proficiency in English.

View

API knowledge
Understanding of API concepts for technical discussions.

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