About the job
As a Technical Field Engineer, you will play a vital role in ensuring that our federal government client’s systems remain secure, reliable, and mission-ready. Your expertise in providing on-site technical support and engaging with clients will be crucial to the success of the team. Collaboration and a commitment to customer satisfaction are at the heart of how we work together.
You'll be responsible for
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Providing technical support
Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.🔌
Installing and maintaining systems
Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.😊
Ensuring customer satisfaction
Ensuring customer satisfaction throughout all transactions.Key criteria
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Deskside support experience (6+ months)
Proven experience in a Deskside support environment.View
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Desktop and server support skills
Experience with hardware, software, and network troubleshooting.View
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NV1 or NV2 security clearance
Required security clearance for federal government client work.View
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