Unisys4 followers55 jobs

Technical Field Engineer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Technical Field Engineer, you will play a vital role in ensuring that our federal government client’s systems remain secure, reliable, and mission-ready. Your expertise in providing on-site technical support and engaging with clients will be crucial to the success of the team. Collaboration and a commitment to customer satisfaction are at the heart of how we work together.

Meet the team

About the company

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You'll be responsible for

🛡️

Providing technical support

Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.
🔌

Installing and maintaining systems

Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.
😊

Ensuring customer satisfaction

Ensuring customer satisfaction throughout all transactions.

Key criteria

🔧

Deskside support experience (6+ months)

Proven experience in a Deskside support environment.

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💻

Desktop and server support skills

Experience with hardware, software, and network troubleshooting.

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🔒

NV1 or NV2 security clearance

Required security clearance for federal government client work.

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5 criteria for this job
Deskside support experience (6+ months)
Proven experience in a Deskside support environment.

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Desktop and server support skills
Experience with hardware, software, and network troubleshooting.

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NV1 or NV2 security clearance
Required security clearance for federal government client work.

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Valid driver's license
Necessary for on-site technical support responsibilities.

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Printing support experience
Experience with installation and configuration of printers.

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