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Technical Field Engineer

JuniorMid levelFull-timeOfficeRhodes NSW 2138, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

As a Field Engineer, you will embark on an exciting journey of installing, diagnosing, maintaining, and servicing computer-related products. This job is crucial for ensuring that users across Australia receive top-notch support and service. The team thrives on collaboration, professionalism, and a commitment to excellence, making it a fantastic fit for those who are passionate about technology and customer service.

Meet the team

About the company

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You'll be responsible for

๐Ÿ”ง

Installing and maintaining products

Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop and laptop computers.
๐Ÿ’ป

Break fix and software installations

Carrying out break fix and software installations, as well as in-warranty repairs for a large multinational vendor.
๐Ÿ‡ฆ๐Ÿ‡บ

Supporting users across Australia

Providing support to users across Australia from the Sydney (Rhodes) location.

Key criteria

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Hands-on IT technician experience

Proven experience in a hands-on IT technician role.

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๐Ÿ”ง

Troubleshooting skills

Demonstrated ability to troubleshoot hardware and software issues.

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๐Ÿ“‹

Incident documentation

Experience accurately documenting incidents and problems.

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A meaningful career starts with a match

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5 criteria for this job
Hands-on IT technician experience
Proven experience in a hands-on IT technician role.

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Troubleshooting skills
Demonstrated ability to troubleshoot hardware and software issues.

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Incident documentation
Experience accurately documenting incidents and problems.

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Customer service focus
Strong focus on providing excellent customer service.

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Flexible working hours
Willingness to work flexible hours based on client needs.

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