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Technical Services Engineer

Mid levelSeniorFull-timeOfficeSydney NSW, AustraliaPosted 18 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

MongoDB Technical Services Engineers are on a mission to empower customers by solving complex MongoDB challenges with their exceptional problem-solving and customer service skills. This job is all about collaboration, innovation, and making a real impact in the world of databases. The team thrives on sharing knowledge and supporting one another, creating a dynamic and inspiring work environment.

You'll be responsible for

📞

Advising customers

Using technical expertise to advise customers on MongoDB solutions and best practices.
🔧

Solving complex issues

Working alongside customers to resolve complex issues related to architecture, performance, and security.
📚

Sharing knowledge

Documenting solutions and sharing knowledge with team members to enhance overall efficiency.

Key criteria

🖥️

Systems engineering experience

5+ years in Linux performance, memory management, and troubleshooting.

View

☁️

Kubernetes knowledge

Understanding of containers, namespaces, and multi-cluster deployments.

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🔗

Networking concepts expertise

Proven experience with DNS, TCP/IP, and SSL/TLS protocols.

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View more

Meet the team

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5 criteria for this job
Systems engineering experience
5+ years in Linux performance, memory management, and troubleshooting.

View

Kubernetes knowledge
Understanding of containers, namespaces, and multi-cluster deployments.

View

Networking concepts expertise
Proven experience with DNS, TCP/IP, and SSL/TLS protocols.

View

Storage engineering background
Experience with NAS, SAN, SSD, and multi-pathing technologies.

View

Coding skills
Basic coding ability in languages like Java, Python, or Go.

View

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