Temperzone5 jobs

Technical Support Technician

Mid levelFull-timeRemoteBlacktown NSW 2148, AustraliaPosted 4 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Technical Support Technician at Temperzone, you will play a vital role in supporting our Technical Support Department. Your expertise will help service agents, contractors, and consumers navigate our innovative Hitachi and Temperzone products. The team thrives on collaboration and a passion for excellence, creating an environment where everyone can grow and succeed.

You'll be responsible for

📞

Offering technical support

Offering general and technical support for all Hitachi products in the Australian market.
📦

Assisting service agents

Assisting service agents with spare parts selection and providing technical service and commissioning support via phone, email, or fax.
📚

Conducting training sessions

Conducting training sessions on Hitachi products—internally and externally—and hosting product seminars as per set schedules.

Key criteria

❄️

10+ years in air conditioning

Extensive experience in the air conditioning industry is essential.

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🔧

Proven HVAC service experience

Demonstrated skills in diagnostics and commissioning of HVAC systems.

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🗣️

Excellent communication skills

Strong verbal and written skills for effective customer support.

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View more

Meet the team

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5 criteria for this job
10+ years in air conditioning
Extensive experience in the air conditioning industry is essential.

View

Proven HVAC service experience
Demonstrated skills in diagnostics and commissioning of HVAC systems.

View

Excellent communication skills
Strong verbal and written skills for effective customer support.

View

Mentoring and leadership abilities
Experience sharing technical knowledge with teams and partners.

View

Understanding of industry codes
Strong grasp of installation best practices and relevant codes.

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