About the job
The job of a Telstra Retail Customer Service & Sales Consultant is all about creating delightful experiences for customers through exceptional service. This position plays a crucial role in building a connected future, empowering customers with the right products and services. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed.
You'll be responsible for
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Delighting customers
Providing outstanding customer service to ensure a positive in-store experience.💡
Empowering customers
Identifying products and services that transform customers' telecommunications experience.📚
Continuous learning
Staying updated on the latest technology and sales techniques to better serve customers.Key criteria
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Customer connection skills
Demonstrated ability to build rapport with diverse customers.View
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Sales target achievement
Proven experience exceeding sales targets and KPIs.View
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Problem-solving mindset
Ability to quickly develop tailored solutions for customers.View
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