Telstra19 followers175 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorFull-timeHybridQueensland, AustraliaCustomer service and supportSalesRetail banking operationsPosted 2 weeks ago
Think you're a good fit?See what the hiring team are looking for

About the job

The job of a Telstra Retail Customer Service & Sales Consultant is all about creating delightful experiences for customers through exceptional service. This position plays a crucial role in building a connected future, empowering customers with the right products and services. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed.

You'll be responsible for

🌟

Delighting customers

Providing outstanding customer service to ensure a positive in-store experience.
💡

Empowering customers

Identifying products and services that transform customers' telecommunications experience.
📚

Continuous learning

Staying updated on the latest technology and sales techniques to better serve customers.

Key criteria

🤝

Customer connection skills

Demonstrated ability to build rapport with diverse customers.

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📈

Sales target achievement

Proven experience exceeding sales targets and KPIs.

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🧠

Problem-solving mindset

Ability to quickly develop tailored solutions for customers.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer connection skills
Demonstrated ability to build rapport with diverse customers.

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Sales target achievement
Proven experience exceeding sales targets and KPIs.

View

Problem-solving mindset
Ability to quickly develop tailored solutions for customers.

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Growth-oriented attitude
Eagerness to learn and advance within the company.

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Resilience in customer service
Positive approach to handling challenges in a busy environment.

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