About the job
The job of a Telstra Retail Customer Service & Sales Consultant is all about creating a delightful experience for customers through exceptional service. This position plays a vital role in helping customers connect with the right products and services, ultimately transforming their telecommunications journey. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge and skills.
You'll be responsible for
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Delighting customers
Providing outstanding customer service to ensure a positive in-store experience.💡
Empowering customers
Identifying products and services that transform customers' telecommunications experience.📚
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.Key criteria
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Customer connection skills
Experience building rapport with diverse customers.View
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Sales target achievement
Proven track record of exceeding sales targets.View
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Problem-solving aptitude
Ability to develop tailored solutions for customer needs.View
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