About the job
As a Customer Service & Sales Consultant at Telstra, you will embark on a journey to delight customers through exceptional service and innovative solutions. This job is not just about sales; itâs about building meaningful connections and transforming the telecommunications experience for every customer. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge and skills.
You'll be responsible for
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Delighting customers
Providing exceptional in-store customer service and ensuring a positive customer journey.đ
Empowering customers
Identifying products and services that transform customers' telecommunications experience.đ
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.Key criteria
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Customer connection skills
Experience building rapport with diverse customers.View
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Sales target achievement
Proven track record of exceeding sales targets and KPIs.View
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Problem-solving abilities
Experience developing tailored solutions for customer needs.View
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