About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers with exceptional service. This job is not just about selling; it’s about creating meaningful connections and empowering customers to transform their telecommunications experience. The team thrives on collaboration, continuous learning, and a shared passion for technology.
You'll be responsible for
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Delighting customers
Providing outstanding customer service to ensure a positive in-store experience for every visitor.💡
Empowering customers
Identifying and recommending products and services that meet customer needs and enhance their telecommunications experience.📚
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.What we're looking for
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Customer connection skills
Experience building rapport with diverse customersView
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Sales target achievement
Proven track record of exceeding sales targets and KPIsView
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Customer-facing experience
Demonstrated experience in a customer service roleView
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