Telstra24 followers195 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeTweed Heads NSW, Australia10, Runaway Bay Centre, 11/12 Lae Dr, Runaway Bay QLD 4216, AustraliaRobina QLD 4226, AustraliaCoomera QLD, AustraliaGuineas Creek Road Shop 18 The Pines Shopping Centre Cnr, K P McGrath Dr, Elanora QLD 4221, AustraliaBurleigh Heads QLD 4220, AustraliaPeople and cultureSalesCustomer servicePosted 4 days ago
Think you're a good fit?See what the hiring team are looking for

About the job

As a Telstra Retail Customer Service & Sales Consultant, you will play a vital role in creating an exceptional in-store experience for customers. Your passion for technology and commitment to outstanding service will empower customers to connect better and smarter. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge to support customers effectively.

You'll be responsible for

🌟

Providing exceptional customer service

Delighting customers through outstanding service and support during their in-store journey.
🔍

Identifying customer needs

Empowering customers by understanding their requirements and recommending suitable products and services.
🏆

Achieving sales targets

Driving sales through proactive engagement and solution-based selling techniques.

Key criteria

🤝

Customer connection skills

Experience building rapport with diverse customers.

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📈

Sales target achievement

Proven track record of exceeding sales targets and KPIs.

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🛠️

Problem-solving aptitude

Ability to develop tailored solutions for customer needs.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer connection skills
Experience building rapport with diverse customers.

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Sales target achievement
Proven track record of exceeding sales targets and KPIs.

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Problem-solving aptitude
Ability to develop tailored solutions for customer needs.

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Customer service experience
Demonstrated experience in a customer-facing environment.

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Growth mindset
Desire to learn and advance within the role.

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