About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on a journey of delighting customers through exceptional service. Your role is crucial in building a connected future, empowering customers with the right products and services. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed.
You'll be responsible for
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Delighting customers
Providing exceptional in-store customer experiences to ensure satisfaction and loyalty.💡
Empowering customers
Identifying and recommending products and services that meet customer needs and enhance their telecommunications experience.📚
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.What we're looking for
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Customer connection skills
Experience building rapport with diverse customersView
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Sales target achievement
Proven track record of exceeding sales targets and KPIsView
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Customer-facing experience
Demonstrated experience in a customer service roleView
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