Telstra19 followers162 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorFull-timeOfficeKarratha City Shopping Centre, Shop 37 Sharpe Ave, Karratha WA 6714, AustraliaCustomer service and supportSalesRetail banking operationsPosted 2 days ago
Think you're a good fit?See what the hiring team are looking for

About the job

As a Telstra Retail Customer Service & Sales Consultant, you will embark on a journey of delighting customers through exceptional service. This job is not just about sales; it’s about transforming the telecommunications experience for each individual. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge and skills to succeed.

You'll be responsible for

🌟

Delighting customers

Providing outstanding customer service and ensuring a positive in-store experience.
💡

Empowering customers

Identifying products and services that enhance customers' telecommunications experience.
📚

Continuous learning

Engaging in ongoing training to stay informed about the latest technology and sales techniques.

Key criteria

🤝

Customer connection skills

Experience building rapport with diverse customers.

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📈

Sales target achievement

Proven track record of exceeding sales targets and KPIs.

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🛠️

Problem-solving ability

Experience developing tailored solutions for customer needs.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer connection skills
Experience building rapport with diverse customers.

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Sales target achievement
Proven track record of exceeding sales targets and KPIs.

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Problem-solving ability
Experience developing tailored solutions for customer needs.

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Customer service experience
Background in a customer-facing role with a positive approach.

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Growth mindset
Desire to learn and advance within the role and company.

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