Telstra
About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers through exceptional service. This job is not just about sales; it’s about building meaningful connections and empowering customers to enhance their telecommunications experience. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge and skills.
You'll be responsible for
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Delighting customers
Providing exceptional in-store customer service and ensuring a positive customer journey.🔍
Empowering customers
Identifying products and services that transform customers' telecommunications experiences.📚
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.What we're looking for
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Customer connection skills
Experience building rapport with diverse customers.View fit
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Sales target achievement
Proven track record of exceeding sales targets and KPIs.View fit
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Solution development
Ability to create customised solutions for customer needs.View fit
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