About the job
The job of a Telstra Retail Customer Service & Sales Consultant is all about creating exceptional experiences for customers. By providing outstanding service and identifying the right products, you play a crucial role in transforming their telecommunications journey. The team values collaboration, continuous learning, and a positive approach, making every day an exciting opportunity to showcase your skills.
You'll be responsible for
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Delighting customers
Providing outstanding customer service to ensure a positive in-store experience for all customers.💡
Empowering customers
Identifying products and services that transform customers' telecommunications experience.📚
Continuous learning
Staying updated on the latest technology and sales techniques to better serve customers.Key criteria
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Customer connection skills
Experience building rapport with diverse customers.View
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Sales target achievement
Proven track record of exceeding sales goals.View
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Problem-solving mindset
Ability to develop tailored solutions for customer needs.View
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