Telstra24 followers165 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeKingaroy QLD 4610, AustraliaSalesCustomer servicePosted 6 hours ago
Think you're a good fit?See what the hiring team are looking for

About the job

As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers through exceptional service. Your role is vital in empowering customers to connect with the right products and services, transforming their telecommunications experience. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge and skills to succeed.

You'll be responsible for

🌟

Delighting customers

Providing outstanding customer service to ensure a positive in-store experience.
🔍

Empowering customers

Identifying products and services that transform customers' telecommunications experience.
📚

Continuous learning

Staying updated on the latest technology and sales techniques to better serve customers.

Key criteria

🤝

Customer connection skills

Experience building rapport with diverse customers.

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📈

Sales target achievement

Proven track record of exceeding sales targets and KPIs.

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🛠️

Problem-solving abilities

Experience developing tailored solutions for customer needs.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer connection skills
Experience building rapport with diverse customers.

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Sales target achievement
Proven track record of exceeding sales targets and KPIs.

View

Problem-solving abilities
Experience developing tailored solutions for customer needs.

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Customer service experience
Demonstrated experience in a customer-facing role.

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Growth mindset
Desire to learn and advance within the company.

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