About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers through exceptional service. This job is not just about selling; it’s about transforming the telecommunications experience for customers and empowering them with the right solutions. The team thrives on collaboration, continuous learning, and a shared passion for technology, making every day a unique opportunity to shine.
You'll be responsible for
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Delighting customers
Providing exceptional customer service and ensuring a positive in-store experience for all customers.💡
Empowering customers
Identifying and recommending products and services that enhance customers' telecommunications experience.🏆
Achieving sales targets
Working towards and exceeding sales goals while maintaining high customer satisfaction.Key criteria
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Customer connection skills
Experience building rapport with diverse customers.View
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Sales target achievement
Proven track record of exceeding sales goals.View
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Problem-solving aptitude
Ability to develop tailored solutions for customer needs.View
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