About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on a journey to delight customers through exceptional service. This job is not just about sales; it’s about creating meaningful connections and transforming telecommunications experiences. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest tech knowledge to support customers effectively.
You'll be responsible for
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Delighting customers
Providing exceptional customer service to ensure a positive in-store experience.🔍
Empowering customers
Identifying products and services that transform customers' telecommunications experience.📈
Achieving sales targets
Driving sales through a consultative approach and meeting KPIs.Key criteria
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Customer connection skills
Experience building rapport with diverse customersView
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Sales target achievement
Proven track record of exceeding sales targets and KPIsView
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Solution development
Experience creating tailored solutions for customer needsView
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