About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on a journey to delight customers through exceptional service and support. This job is not just about sales; it’s about building meaningful connections and empowering customers to enhance their telecommunications experience. The team thrives on collaboration, continuous learning, and celebrating diversity, creating a welcoming environment for everyone.
You'll be responsible for
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Delighting customers
Providing an exceptional in-store customer journey that empowers customers to transform their telecommunications experience.📈
Achieving sales targets
Driving sales by identifying customer needs and offering tailored solutions to meet those needs.📚
Continuous learning
Staying updated on the latest technology and products to provide informed recommendations to customers.Key criteria
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Customer connection skills
Experience building rapport with diverse customersView
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Sales target achievement
Proven track record of exceeding sales targets and KPIsView
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Problem-solving aptitude
Ability to develop customised solutions for customer needsView
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