About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers with exceptional service. Your role is vital in transforming their telecommunications experience while working collaboratively with your team. Embrace the opportunity to grow and thrive in a dynamic environment where every day brings new challenges and rewards.
You'll be responsible for
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Providing exceptional customer service
Delighting customers through outstanding service and support during their in-store journey.🔍
Identifying customer needs
Empowering customers by understanding their needs and recommending suitable products and services.🏆
Achieving sales targets
Driving sales and exceeding KPIs through a consultative approach and product knowledge.Key criteria
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Customer connection skills
Demonstrated ability to build rapport with diverse customers.View
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Sales target achievement
Proven experience exceeding sales targets and KPIs.View
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Problem-solving aptitude
Experience developing tailored solutions for customer needs.View
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