About the job
As a Customer Service & Sales Consultant at Telstra, you will embark on a journey to delight customers through exceptional service and innovative solutions. This job is not just about sales; it’s about building meaningful connections and empowering customers to enhance their telecommunications experience. The team thrives on collaboration and continuous learning, creating a supportive environment where everyone can grow and succeed.
You'll be responsible for
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Delighting customers
Providing outstanding customer service to ensure a positive in-store experience.💡
Empowering customers
Identifying products and services that transform customers' telecommunications experience.📚
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.Key criteria
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Customer connection skills
Experience building rapport with diverse customersView
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Sales target achievement
Proven track record of exceeding sales targets and KPIsView
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Problem-solving ability
Experience developing customised solutions for customer needsView
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