About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers through exceptional service. Your impact will be felt as you empower individuals to connect with the right products and services, transforming their telecommunications experience. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed.
You'll be responsible for
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Delighting customers
Providing exceptional customer service to ensure a positive in-store experience for all customers.📱
Empowering customers
Identifying and recommending products and services that enhance customers' telecommunications experience.📚
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.Key criteria
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Customer connection skills
Proven ability to build rapport with diverse customers.View
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Sales target achievement
Demonstrated experience exceeding sales targets and KPIs.View
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Solution development
Experience creating tailored solutions for customer needs.View
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