About the job
The Telstra Retail: Shop Manager position in Horsham is an exciting opportunity to lead and develop a dynamic team while achieving sales and delivering exceptional customer service. This job plays a crucial role in maintaining high standards of in-store presentation and operational practices. At Telstra, teamwork and collaboration are at the heart of our success, and we strive to create an inclusive environment where everyone can thrive.
You'll be responsible for
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Leading and developing a team
Coaching and growing a high performing team to achieve sales and customer service excellence🏆
Ensuring KPI achievement
Meeting store KPIs related to sales and customer service🏬
Maintaining store culture
Creating an inclusive and positive store environment for both team members and customersKey criteria
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People leadership experience
Demonstrated success leading teams in retail sales environments.View
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Sales target achievement
Proven ability to energise teams to exceed sales KPIs.View
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Team collaboration skills
Experience building rapport with diverse team members.View
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