Impression Dental Group22 jobs

Treatment Coordinator/Dental Receptionist

JuniorMid levelPart-timeHybridChatswood NSW 2067, AustraliaPosted 1 day agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

Care Dentistry, based in About Smiles Chatswood, is on the lookout for an experienced Treatment Coordinator/Dental Receptionist to join their cosmetic-focused practice on a part-time basis. This job is all about creating a warm and welcoming experience for every patient while supporting them through their treatment journey. The team thrives on collaboration and takes pride in providing excellent customer service.

Meet the team

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You'll be responsible for

👋

Greeting patients

Greet patients warmly, manage check-in/check-out, and coordinate appointment scheduling to ensure a smooth and welcoming experience.
📋

Guiding patients

Guide patients through their treatment plans by clearly explaining procedures, timelines, and costs. Build trust and ensure patients feel informed and confident in proceeding with recommended care.
🗓️

Coordinating treatment schedules

Coordinate treatment schedules and manage financial discussions, including preparing quotes, referral letters, explaining payment options, and assisting with payment plans or insurance where applicable.

Key criteria

🦷

Prior experience in treatment coordination or dental reception

Demonstrated experience in a dental reception or treatment coordination role.

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🗣️

Strong communication skills

Ability to clearly explain treatment options and build patient trust.

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📅

Strong organisation and attention to detail

Experience managing multiple patients and prioritising tasks effectively.

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4 criteria for this job
Prior experience in treatment coordination or dental reception
Demonstrated experience in a dental reception or treatment coordination role.

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Strong communication skills
Ability to clearly explain treatment options and build patient trust.

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Strong organisation and attention to detail
Experience managing multiple patients and prioritising tasks effectively.

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Professionalism and empathy in patient interactions
Capability to address concerns and resolve issues with care.

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