Impression Dental Group17 jobs

Treatment Coordinator/Dental Receptionist

JuniorMid levelPart-timeHybridChatswood NSW 2067, AustraliaPosted 14 hours agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Care Dentistry, based in About Smiles Chatswood, is on the lookout for an experienced Treatment Coordinator/Dental Receptionist to join their cosmetic-focused practice on a part-time basis. This job is all about creating a warm and welcoming experience for every patient while supporting them through their treatment journey. The team thrives on collaboration and takes pride in providing excellent customer service.

Meet the team

About the company

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You'll be responsible for

👋

Greeting patients

Greet patients warmly, manage check-in/check-out, and coordinate appointment scheduling to ensure a smooth and welcoming experience.
📋

Guiding patients

Guide patients through their treatment plans by clearly explaining procedures, timelines, and costs. Build trust and ensure patients feel informed and confident in proceeding with recommended care.
🗓️

Coordinating treatment schedules

Coordinate treatment schedules and manage financial discussions, including preparing quotes, referral letters, explaining payment options, and assisting with payment plans or insurance where applicable.

Key criteria

🦷

Prior experience in treatment coordination or dental reception

Demonstrated experience in a dental reception or treatment coordination role.

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🗣️

Strong communication skills

Ability to clearly explain treatment options and build patient trust.

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📅

Strong organisation and attention to detail

Experience managing multiple patients and prioritising tasks effectively.

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4 criteria for this job
Prior experience in treatment coordination or dental reception
Demonstrated experience in a dental reception or treatment coordination role.

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Strong communication skills
Ability to clearly explain treatment options and build patient trust.

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Strong organisation and attention to detail
Experience managing multiple patients and prioritising tasks effectively.

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Professionalism and empathy in patient interactions
Capability to address concerns and resolve issues with care.

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