Eftsure3 jobs

Verification Specialist (Customer Service)

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

Eftsure is on a mission to provide best practice internal controls for the digital age, and now seeks enthusiastic and analytical individuals to join the Verifications Team. As a Verifications Analyst, you will play a key role in ensuring customers feel confident when paying their suppliers and vendors. The team thrives on collaboration, continuous improvement, and professional development, all while enjoying a hybrid work model.

Meet the team

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You'll be responsible for

📞

Making outbound verification inquiries

Accurately make outbound customer verification inquiries through all call and non-call channels.
✉️

Responding to inbound inquiries

Respond accurately and timely to inbound customer and supplier verification inquiries.
🔧

Supporting continuous improvement

Support continuous improvement processes by making constructive, cost-effective suggestions.

Key criteria

🔍

Attention to detail

Demonstrated ability to maintain accuracy in verification tasks.

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🤝

Team collaboration

Proven experience working effectively within a team environment.

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📞

Customer service skills

Experience handling inbound and outbound customer inquiries professionally.

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4 criteria for this job
Attention to detail
Demonstrated ability to maintain accuracy in verification tasks.

View

Team collaboration
Proven experience working effectively within a team environment.

View

Customer service skills
Experience handling inbound and outbound customer inquiries professionally.

View

Analytical skills
Strong analytical capabilities for effective problem-solving in verifications.

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