BNY MELLON6 jobs

Vice President, Client Processing Manager

SeniorFull-timeHybridSydney NSW, AustraliaPosted 20 hours agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

The Vice President, Client Processing position is an exciting opportunity to join the Corporate Trust team in Sydney, Australia. This job plays a crucial role in fostering strong client relationships and ensuring service excellence, which is integral to BNY's strategic pillars. The team thrives on collaboration, innovation, and a commitment to delivering exceptional client service.

You'll be responsible for

📞

Serving as a point of contact

Serving as a point of contact to clients on service issues and assisting in developing strategy to deliver world-class client service across multiple products.
🤝

Collaborating with stakeholders

Collaborating with clients and internal stakeholders to align client needs with BNY's commercial strategy.
🔍

Proactively improving service

Proactively partnering with Client Service Data, Insights & Analytics to improve service by identifying trends and suggesting opportunities.

Key criteria

📊

Client service management experience

5-8 years of experience in client service management within financial services.

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🧩

Problem-solving skills

Proven analytical skills to resolve complex client issues effectively.

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🤝

Effective communication skills

Demonstrated ability to collaborate across diverse teams and stakeholders.

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View more

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5 criteria for this job
Client service management experience
5-8 years of experience in client service management within financial services.

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Problem-solving skills
Proven analytical skills to resolve complex client issues effectively.

View

Effective communication skills
Demonstrated ability to collaborate across diverse teams and stakeholders.

View

Business acumen
Strong understanding of financial services and client growth opportunities.

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Relevant educational background
Bachelor's degree in Business, Finance, or related field required.

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