Visitor Experience Officer
About the job
The Visitor Experience Officer position at Monash University Museum of Art is all about creating a welcoming and engaging environment for visitors. This job plays a crucial role in enhancing visitor experiences and supporting front-of-house operations, making a significant impact on how people interact with art and culture. The team thrives on collaboration and inclusivity, ensuring everyone feels valued and empowered to contribute.
You'll be responsible for
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Supporting front-of-house operations
Play a key role in managing visitor experience, bookshop, reception, and volunteer program at Monash University Museum of Art.đĽ
Ensuring visitor engagement
Provide orientation and facilitate engagement with museum programs, ensuring a welcoming and informative experience for all visitors.đ
Performing administrative tasks
Manage established processes, maintain databases, record attendance, and develop surveys to support museum operations.Key criteria
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Diploma or relevant experience
Possession of a diploma or substantial relevant experienceView
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Administrative skills
Experience managing databases, reports, and communication plansView
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Visitor engagement experience
Demonstrated experience facilitating visitor interactions and programsView
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