Marriott3 followers147 jobs

Welcome Agent

JuniorFull-timeOfficeSydney NSW, AustraliaHospitalityCustomer servicePosted 3 weeks agoVerified 19 hours ago
Pending fitX of Y criteria met

About the job

Join W Hotels as a Welcome Agent, where your authenticity and vibrant personality will shine! This job is all about creating extraordinary experiences for guests while working in a fun and lively environment. The team values creativity and professionalism, making it a fantastic opportunity to grow and thrive in the hospitality industry.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🏨

Processing guest check-ins

Confirming reservations, assigning rooms, and activating room keys to ensure a smooth arrival experience for guests.
📞

Handling guest inquiries

Answering and responding to all guest calls, messages, and concerns to provide assistance and information.
🛏️

Coordinating with housekeeping

Tracking room readiness for check-in and reporting any guest concerns to ensure a seamless experience.

Key criteria

🛎️

Guest service experience

Demonstrated experience in delivering exceptional guest service.

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💳

Payment processing skills

Experience handling various payment types accurately.

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📞

Communication skills

Proven ability to effectively respond to guest inquiries.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Guest service experience
Demonstrated experience in delivering exceptional guest service.

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Payment processing skills
Experience handling various payment types accurately.

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Communication skills
Proven ability to effectively respond to guest inquiries.

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Local area knowledge
Familiarity with local attractions and directions for guests.

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Attention to detail
Experience running reports and ensuring accuracy in operations.

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