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Welcome Desk Agent

JuniorFull-timeOfficeBrisbane QLD, AustraliaPosted 5 months agoVerified 14 hours ago
Pending fitX of Y criteria met

About the job

The Welcome Desk Agent at W Brisbane is all about creating unforgettable experiences for guests. This job is not just about check-ins and check-outs; it’s about delivering the unique 'W' experience that surprises and delights at every turn. The team thrives in a vibrant, imaginative environment where curiosity is encouraged, and every day brings new opportunities to shine.

You'll be responsible for

🌟

Delivering exceptional guest experiences

Creating memorable moments for guests by providing top-notch service throughout their stay.
🛎️

Managing check-in and check-out processes

Ensuring a smooth and efficient arrival and departure experience for all guests.
🤝

Assisting with guest inquiries and requests

Being proactive in addressing guest needs and providing information to enhance their stay.

Key criteria

🏨

Hotel experience

Experience in a similar role within a hotel environment.

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💻

Opera property management system knowledge

Proven experience using the Opera property management system.

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💪

Can-do attitude

Demonstrated ability to provide smart solutions in various situations.

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5 criteria for this job
Hotel experience
Experience in a similar role within a hotel environment.

View

Opera property management system knowledge
Proven experience using the Opera property management system.

View

Can-do attitude
Demonstrated ability to provide smart solutions in various situations.

View

Fast-paced environment adaptability
Experience thriving in dynamic and energetic work settings.

View

Grooming and presentation skills
Excellent grooming and presentation standards for guest interactions.

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