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Welcome Desk Agent

JuniorPart-timeOfficeBrisbane QLD, AustraliaPosted 2 months agoVerified 13 hours ago
Pending fitX of Y criteria met

About the job

The Welcome Desk Agent at W Brisbane is all about creating unforgettable experiences for guests. This job is not just about check-ins and check-outs; it’s about delivering the 'W' experience and making every moment special. The team thrives on creativity, curiosity, and a commitment to exceptional service, making it a vibrant place to work.

You'll be responsible for

🌟

Delivering exceptional guest service

Creating memorable experiences for guests by providing outstanding service throughout their stay.
🚀

Taking initiative

Proactively addressing guest needs and ensuring their satisfaction at every opportunity.
✨

Maintaining excellent grooming and presentation

Upholding high standards of appearance to reflect the hotel's brand and values.

Key criteria

🏨

Hotel experience

Demonstrated experience in a similar role within a hotel environment.

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💻

Opera system knowledge

Experience with Opera property management system for guest services.

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⚡

Fast-paced adaptability

Proven ability to thrive in a fast-paced environment.

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5 criteria for this job
Hotel experience
Demonstrated experience in a similar role within a hotel environment.

View

Opera system knowledge
Experience with Opera property management system for guest services.

View

Fast-paced adaptability
Proven ability to thrive in a fast-paced environment.

View

Presentation skills
Excellent grooming and presentation skills for guest interactions.

View

Flexible availability
Availability to work a 7-day rotating roster with minimum three days a week.

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