NSW Department of Customer Service47 followers98 jobs

Workers Compensation Support Officer

JuniorMid levelFull-timeOfficeGoulburn NSW 2580, AustraliaPosted 5 hours agoVerified 14 hours ago
Pending fitX of Y criteria met

About the job

The Workers Compensation Support Officer job is all about supporting employees through their workers compensation claims journey. This position plays a crucial role in ensuring that entitlements are processed accurately and efficiently, making a real difference in the lives of individuals. The team thrives on collaboration and is dedicated to achieving the best outcomes for its customers.

You'll be responsible for

✅

Processing workers compensation claims

Managing a portfolio of workers compensation claims and ensuring entitlements are processed according to legislative requirements.
🌟

Providing customer service

Delivering high-level customer service and advice to employees regarding their claim entitlements.
🤝

Collaborating with stakeholders

Working closely with key stakeholders to ensure smooth processing of claims.

Key criteria

📜

Legislation interpretation skills

Experience interpreting and applying workers compensation legislation.

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💻

Intermediate computer skills

Proven ability to use computer systems effectively for claims processing.

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📞

Customer service experience

Demonstrated experience providing high-level customer service and advice.

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3 criteria for this job
Legislation interpretation skills
Experience interpreting and applying workers compensation legislation.

View

Intermediate computer skills
Proven ability to use computer systems effectively for claims processing.

View

Customer service experience
Demonstrated experience providing high-level customer service and advice.

View

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