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Account Development Manager

Mid levelFull-timeHybridSydney NSW, AustraliaBrisbane QLD, AustraliaMelbourne VIC, AustraliaSalesAccount managementPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Account Development Manager position is all about driving growth and managing ongoing commercial relationships within the Small Law sector. This job plays a crucial role in helping boutique firms leverage digital and generative AI transformation, ensuring they achieve their desired commercial outcomes. The team thrives on collaboration, problem-solving, and celebrating each other's successes.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Managing commercial conversations

Overseeing all commercial interactions with assigned accounts, focusing on growth opportunities and maintaining strong relationships with existing clients.
🔄

Identifying upsell/cross-sell opportunities

Collaborating with the Client Engagement Manager to execute on upsell and cross-sell opportunities.
❓

Handling customer queries

Addressing customer queries from the automated renewal process to retain clients effectively.

Key criteria

📈

Proven account management experience

Demonstrated experience managing client relationships in SaaS or legal sectors.

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💼

Strong commercial acumen

Ability to identify and capitalize on growth opportunities effectively.

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🗣️

Excellent communication skills

Proficient in negotiation and conveying complex information clearly.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Proven account management experience
Demonstrated experience managing client relationships in SaaS or legal sectors.

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Strong commercial acumen
Ability to identify and capitalize on growth opportunities effectively.

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Excellent communication skills
Proficient in negotiation and conveying complex information clearly.

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Data-driven mindset
Experience leveraging data insights to drive customer engagement.

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Collaboration skills
Ability to partner effectively with teams to meet customer needs.

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