About the job
Account Managers at Streem play a vital role in creating standout customer experiences and becoming the go-to experts in media monitoring and insights. This job is all about building meaningful relationships with clients and helping them navigate the ever-changing media landscape. The team thrives on collaboration, continuous learning, and delivering exceptional service.
You'll be responsible for
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Onboarding new clients
Setting new clients up for success, from onboarding and search setups to customising their Streem accounts.❤️
Building client relationships
Building, maintaining, and growing strong client relationships by serving as their key contact.📚
Running training sessions
Running training sessions to help users master the platform (both virtually and face-to-face).Key criteria
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Account management experience
Demonstrated experience building strong client relationships in Account Management.View
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Strong product knowledge
Proven knowledge of media monitoring platforms and services.View
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Effective communication skills
Experience managing stakeholder communications and expectations.View
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