City of Gold Coast1 follower4 jobs

Aquatic Centre Customer Service Officer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaAdministrationCustomer servicePosted 1 week ago
Pending fitX of Y criteria met

About the job

The Customer Service Officer position is all about being the friendly face of our aquatic centres, dedicated to providing exceptional service and creating a welcoming environment for everyone. This job plays a vital role in ensuring that community members have access to essential health and well-being products and services. The team thrives on collaboration and support, working together to achieve common goals while making a positive impact in the community.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🌟

Providing outstanding customer service

Delivering exceptional service both in person and over the phone to create a welcoming environment for members and guests.
📞

Managing inquiries and feedback

Handling customer inquiries and feedback with professionalism and care.
📅

Promoting programs and managing bookings

Promoting venue products and services, maintaining records, and managing bookings and financial transactions.

Key criteria

👶

Current Queensland Working with Children Blue Card

Valid Blue Card required for working with children.

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🤝

Customer-facing experience

Experience in roles engaging directly with customers.

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🏊‍♂️

Experience in aquatic settings

Background in customer service within aquatic venues preferred.

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View your fit

5 criteria for this job
Current Queensland Working with Children Blue Card
Valid Blue Card required for working with children.

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Customer-facing experience
Experience in roles engaging directly with customers.

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Experience in aquatic settings
Background in customer service within aquatic venues preferred.

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Team-first mindset
Demonstrated commitment to teamwork and collaboration.

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Computer literacy skills
Proficiency in computer use and internet knowledge required.

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A meaningful career starts with a match

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