Aquatic Centre Customer Service Officer
About the job
The Customer Service Officer position is all about being the friendly face of our aquatic centres, dedicated to providing exceptional service and creating a welcoming environment for everyone. This job plays a vital role in ensuring that community members have access to essential health and well-being products and services. The team thrives on collaboration and support, working together to achieve common goals while making a positive impact in the community.
You'll be responsible for
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Providing outstanding customer service
Delivering exceptional service both in person and over the phone to create a welcoming environment for members and guests.📞
Managing inquiries and feedback
Handling customer inquiries and feedback with professionalism and care.📅
Promoting programs and managing bookings
Promoting venue products and services, maintaining records, and managing bookings and financial transactions.Key criteria
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Current Queensland Working with Children Blue Card
Valid Blue Card required for working with children.View
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Customer-facing experience
Experience in roles engaging directly with customers.View
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Experience in aquatic settings
Background in customer service within aquatic venues preferred.View
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