ANZ20 followers32 jobs

Banking Consultant, Townsville QLD

JuniorMid levelContractOfficeTownsville City QLD 4810, AustraliaFinanceCustomer servicePosted 4 days ago
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About the job

As a Banking Consultant at ANZ, you will play a vital role in delivering exceptional banking experiences to customers. This position is all about understanding customer needs and providing tailored financial solutions while working collaboratively within a supportive team environment. Embrace the opportunity to grow and learn in a dynamic banking landscape, where your contributions will make a real difference.

You'll be responsible for

🤝

Providing seamless banking experiences

Helping customers meet their financial needs through effective conversations and education on available solutions.
🏆

Delivering high standards of customer service

Ensuring customer satisfaction and advocacy for ANZ through exceptional service delivery.
📈

Participating in bank programs and initiatives

Actively engaging in initiatives that enhance customer engagement and support bank objectives.

Key criteria

💼

Exceptional customer focus

Demonstrated ability to prioritize customer satisfaction and engagement.

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🛠️

Retail experience

Experience in retail environments enhancing customer interactions.

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📱

Technology user and promoter

Proven experience using and advocating for digital banking solutions.

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Meet the team

About the company

View your fit

5 criteria for this job
Exceptional customer focus
Demonstrated ability to prioritize customer satisfaction and engagement.

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Retail experience
Experience in retail environments enhancing customer interactions.

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Technology user and promoter
Proven experience using and advocating for digital banking solutions.

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Adaptability to change
Ability to thrive in dynamic and ambiguous situations.

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Collaboration skills
Experience working effectively in team-oriented environments.

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