About the job
This job is about being a vital part of the Patient Services Centre at Epworth HealthCare, where you will contribute to a welcoming and efficient patient experience. Your work will directly impact the quality of care provided to patients, making every interaction meaningful. The team values flexibility, professionalism, and a genuine commitment to making patients feel special.
You'll be responsible for
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Processing patients
Processing patients prior to hospital admission to ensure a smooth entry into the healthcare system.📞
Assisting with inquiries
Assisting patients, visitors, and medical specialists with admission and discharge related inquiries to provide excellent support.📅
Completing bookings
Completing ad hoc bookings for unplanned or after-hours admissions to maintain operational efficiency.Key criteria
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Previous administrative experience
Demonstrated experience in a similar administrative role.View
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Strong customer service skills
Proven ability to deliver excellent customer service.View
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Healthcare experience
Experience working in a healthcare environment is preferred.View
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