Call Centre Administration Officer
About the job
This job is about joining the dedicated team at Sutherland Hospital as a Call Centre Administration Officer, where you will play a vital role in supporting healthcare services. Your contributions will help ensure smooth operations and enhance patient experiences. The team values a supportive and professional environment, offering flexible working arrangements and opportunities for growth.
You'll be responsible for
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Providing administrative support
Supporting the Call Centre and clinicians by managing telephone enquiries, filing, data input, and other administrative tasks.📂
Maintaining records and registers
Ensuring accurate filing and management of records to support the smooth running of the service.📑
Compiling reports
Assisting in the compilation of annual reports and other documentation to support operational needs.Key criteria
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Administrative experience in high-volume environments
Experience performing diverse administrative tasks under minimal supervision.View
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Proficiency in Microsoft Office
Demonstrated ability using Outlook, Word, PowerPoint, and Excel.View
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Strong communication skills
Proven oral and written communication skills for effective client interaction.View
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