EML Group
GraduateJuniorFull-timeHybridSydney NSW, AustraliaProfessional servicesPeople and cultureCustomer servicePosted 21 hours ago
About the job
Join EML, a leading Workers Compensation and Personal Injury Claims Management business, where your work will make a positive impact on someone’s life every day. This opportunity allows you to be part of a diverse team in Sydney, fostering a culture of learning and support. With multiple entry-level jobs available, you will manage a portfolio of claims while collaborating with specialists to provide exceptional service.
You'll be responsible for
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Providing customer-focused service
Provide early, timely and personal customer focused and empathetic service to injured workers and employers.📂
Managing claims caseloads
Proactively and effectively manage all aspects of a caseload of worker’s compensation claims within the legislation and compliance guidelines.✅
Delivering desired outcomes
Deliver the desired customer experience to all stakeholders and manage the end-to-end outcomes for a portfolio of cases.What we're looking for
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Customer service experience
Demonstrated experience in customer service across various industries.View fit
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Knowledge of compliance guidelines
Understanding of legislation and compliance in claims management.View fit
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Team collaboration skills
Proven ability to work effectively in a team environment.View fit
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