Claims Consultant, Group Claims - CBUS
About the job
The Complex Claims Consultant job is an exciting opportunity within TAL’s Cbus portfolio team, focusing on managing high-value, underwritten TPD claims. This position plays a crucial role in delivering quality outcomes for members while navigating complex arrangements. The team thrives on collaboration, flexibility, and a supportive environment, making it a great fit for those who are passionate about making a difference.
You'll be responsible for
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Managing a portfolio of claims
Independently manage a portfolio (35-45) of complex, underwritten, and high-value TPD claims with accuracy, efficiency, resilience, and empathy.🔑
Applying insurance knowledge
Apply strong knowledge of the Insurance Contracts Act and navigate additional cover complexities.🤝
Collaborating with experts
Collaborate with technical experts and business partners to support sound, high-quality decision-making.Key criteria
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Life insurance claims management experience
Extensive experience managing life insurance claims across Group or Retail.View
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Knowledge of insurance legislation
Strong understanding of the Insurance Contracts Act and related frameworks.View
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Analytical skills for complex claims
Proven analytical skills to navigate sensitive and complex claims.View
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