Suncorp Group11 followers51 jobs

Claims Officer

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 6 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Commercial Motor Claims Officer position is a fantastic opportunity for someone who is customer-focused and commercially minded. This job involves managing end-to-end Commercial, Fleet, and Leasing motor claims, ensuring quality outcomes for customers, brokers, and partners. The team thrives on strong relationships and sound judgement, working collaboratively to make a real impact in the claims process.

You'll be responsible for

No responsibilities listed

Key criteria

📞

Customer service experience

Proven experience delivering excellent service in high-volume environments.

View

🤝

Relationship-building skills

Strong communication and listening skills for effective stakeholder engagement.

View

⚖️

Decision-making confidence

Ability to make sound claims decisions and negotiate effectively.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started

Similar jobs

View all
Suncorp Group
Suncorp Group
Claims OfficerMelbourne, VIC · Full-time
The Commercial Motor Claims Officer position is all about managing end-to-end Commercial, Fleet and Leasing motor claims with a strong focus on customer satisfaction. This job plays a crucial role in building strong relationships and delivering quality outcomes for customers, brokers, and partners. The team thrives on collaboration and is dedicated to making a real impact through their expertise in claims and relationship management.
Suncorp Group
Suncorp Group
Claims Officer - Major LossSydney, NSW · Full-time
Join Suncorp Group as a Commercial Major Loss Claims Officer and elevate your expertise in managing complex commercial property claims. This opportunity allows you to work in a supportive team that values career growth and collaboration. With a focus on delivering exceptional customer service, you will play a vital role in ensuring smooth claims processes and fostering strong relationships with insureds and brokers.
Transport NSW
Transport NSW
Shared Services Support OfficerEast Wagga Wagga, NSW · Full-time
This job is all about putting people at the heart of service delivery and making a real impact in the community. By working as part of a team in a multi-channel contact centre, you will help transform lives through exceptional customer service experiences. The team thrives in a fast-paced environment, focusing on collaboration and high-quality outcomes.
Hostplus
Hostplus
Resolutions OfficerMelbourne, VIC · Contract
As a Resolutions Officer, you will make a meaningful difference by resolving complex member matters with care and confidence. This 12-month fixed term opportunity allows you to uphold our commitment to putting members first, acting as a key liaison between Hostplus and various stakeholders. Collaboration is key, as you will work across the business to enhance the overall member experience.
Apply on Suncorp Group
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Proven experience delivering excellent service in high-volume environments.

View

Relationship-building skills
Strong communication and listening skills for effective stakeholder engagement.

View

Decision-making confidence
Ability to make sound claims decisions and negotiate effectively.

View

Commercial awareness
Sound judgement and cost management capabilities in claims handling.

View

Ability to manage priorities
Skill in balancing speed, quality, and accuracy under pressure.

View