Claims Officer
About the job
The Commercial Motor Claims Officer position is all about managing end-to-end Commercial, Fleet and Leasing motor claims with a strong focus on customer satisfaction. This job plays a crucial role in building strong relationships and delivering quality outcomes for customers, brokers, and partners. The team thrives on collaboration and is dedicated to making a real impact through their expertise in claims and relationship management.
You'll be responsible for
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Managing claims
Manage end-to-end Commercial, Fleet and Leasing motor claims with a strong customer focus🤝
Building relationships
Build and maintain strong relationships with Fleet clients, including acting as a key point of contact at time of claim💼
Negotiating settlements
Negotiate settlements, strategy and outcomes while managing claim costs effectivelyWhat we're looking for
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Customer service experience in high-volume environments
Proven experience delivering excellent service under pressure.View fit
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Strong communication and relationship-building skills
Ability to build and maintain relationships with clients and brokers.View fit
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Decision-making and negotiation skills
Confidence in making sound claims decisions and negotiating outcomes.View fit
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