TAL Australia5 followers35 jobs

Claims Technical Specialist

Mid levelFull-timeOfficeMelbourne VIC, AustraliaProfessional servicesPosted 4 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Claims Technical Specialist job at TAL is an exciting opportunity to provide expert guidance to Claims Consultants across Income Protection, Life, and TPD. This role is crucial in improving assessment quality and ensuring claims are managed effectively, aligning with TAL's commitment to excellence. The team thrives on collaboration, support, and a shared ambition to innovate within the insurance industry.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

✅

Managing claims

Ensure claims are managed in line with TAL policies and industry best practices, maintaining high standards of quality.
🔍

Acting as a technical SME

Review and authorise complex and adverse claim decisions, providing expert guidance to the team.
👩‍🏫

Coaching Claims Consultants

Coach Claims Consultants to improve assessment quality, communication, and outcomes, fostering a culture of continuous improvement.

Key criteria

📜

Group life insurance claims experience

Proven experience in Group life insurance claims management.

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🧑‍🏫

Coaching capability

Demonstrated ability to coach and uplift case manager skills.

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📚

Knowledge of insurance legislation

Strong understanding of life insurance legislation and claims frameworks.

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View more

A meaningful career starts with a match

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View your fit

5 criteria for this job
Group life insurance claims experience
Proven experience in Group life insurance claims management.

View

Coaching capability
Demonstrated ability to coach and uplift case manager skills.

View

Knowledge of insurance legislation
Strong understanding of life insurance legislation and claims frameworks.

View

Problem-solving skills
Experience identifying issues and driving effective claims solutions.

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Stakeholder management skills
Proven ability to communicate and influence stakeholders effectively.

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