Unisson Disability15 jobs

Client Experience Specialist

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Client Experience Specialist job is all about providing exceptional support to both internal and external stakeholders at Unisson Disability. This position plays a crucial role in empowering individuals and creating meaningful connections, ensuring that clients receive the best possible service throughout their journey. The team values collaboration, proactive communication, and a commitment to exceeding client expectations, making it a vibrant and impactful environment to work in.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • Β© 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

πŸŽ‰

Attending expos and networking events

Representing Unisson’s brand and services to acquire new prospects and following up post-event to progress enquiry to conversion.
🀝

Building relationships

Regularly meeting with industry and community networks to build genuine relationships and referral pathways within the disability sector.
πŸ“

Capturing client information

Capturing all information required within the client journey into the relevant systems to support from onboarding to transition and retention.

Key criteria

🀝

Relationship-building skills

Proven ability to build effective relationships with clients and stakeholders.

View

πŸ“

Attention to detail

Demonstrated commitment to accuracy in documentation and data entry.

View

πŸ“ˆ

Experience in NDIS

Minimum 3 years in the disability or community services sector.

View

View more

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Relationship-building skills
Proven ability to build effective relationships with clients and stakeholders.

View

Attention to detail
Demonstrated commitment to accuracy in documentation and data entry.

View

Experience in NDIS
Minimum 3 years in the disability or community services sector.

View

Time management skills
Experience managing multiple priorities and meeting deadlines.

View

Communication skills
Strong verbal and written skills to explain complex information clearly.

View

Similar jobs

View all
REA Group
REA Group
Customer Experience SpecialistSydney, NSW Β· Full-time
Kickstart your career at Australia’s number one address in property with REA Group! This job is all about delivering exceptional customer experiences while being part of a collaborative team. With a focus on innovation and care, REA Group values its people and fosters a thriving culture that drives real impact. Join a company recognized as one of Australia’s Top 5 Best Workplaces and make a difference in the property journey for customers.
HiBob
HiBob
Customer Experience Specialist, APJAustralia Β· Full-time
As a Customer Experience Specialist at HiBob, you will play a vital role in ensuring customers receive expert support whenever they need assistance. Your ability to troubleshoot and communicate effectively will help customers navigate HiBob's features with confidence. Join a close-knit team that values ownership and collaboration, and be part of a journey that shapes the future of customer experience.
HiBob
HiBob
Customer Experience Specialist, APJAustralia Β· Full-time
As a Customer Experience Specialist at HiBob, you'll play a crucial role in ensuring customers receive expert assistance whenever they need it. This job is all about guiding customers through their inquiries and helping them navigate the platform effectively. The team thrives on collaboration and takes pride in supporting one another to achieve shared goals.
HiBob
HiBob
Customer Experience Specialist, APJAustralia Β· Full-time
As a Customer Experience Specialist at HiBob, you will play a crucial role in ensuring customers receive expert support whenever they need assistance. Your ability to troubleshoot and communicate effectively will help customers navigate HiBob's features with confidence. Join a close-knit team that values ownership and collaboration, and be part of a journey that shapes the future of customer experience.