Unisson Disability19 jobs

Client Experience Specialist

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 19 hours ago
Pending fitX of Y criteria met

About the job

The Client Experience Specialist job is all about providing exceptional support to both internal and external stakeholders at Unisson Disability. This position plays a crucial role in empowering individuals and creating meaningful connections, ensuring that clients receive the best possible service throughout their journey. The team values collaboration, proactive communication, and a commitment to exceeding client expectations, making it a vibrant and impactful environment to work in.

Meet the team

About the company

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You'll be responsible for

🎉

Attending expos and networking events

Representing Unisson’s brand and services to acquire new prospects and following up post-event to progress enquiry to conversion.
🤝

Building relationships

Regularly meeting with industry and community networks to build genuine relationships and referral pathways within the disability sector.
📝

Capturing client information

Capturing all information required within the client journey into the relevant systems to support from onboarding to transition and retention.

Key criteria

🤝

Relationship-building skills

Proven ability to build effective relationships with clients and stakeholders.

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📝

Attention to detail

Demonstrated commitment to accuracy in documentation and data entry.

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📈

Experience in NDIS

Minimum 3 years in the disability or community services sector.

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A meaningful career starts with a match

Apply on Unisson Disability
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5 criteria for this job
Relationship-building skills
Proven ability to build effective relationships with clients and stakeholders.

View

Attention to detail
Demonstrated commitment to accuracy in documentation and data entry.

View

Experience in NDIS
Minimum 3 years in the disability or community services sector.

View

Time management skills
Experience managing multiple priorities and meeting deadlines.

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Communication skills
Strong verbal and written skills to explain complex information clearly.

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