Client Service Specialist - Bendigo
About the job
As a Client Service Specialist at Hearing Australia, you will have the incredible opportunity to support and empower clients from all backgrounds. Your work will directly impact the lives of children and adults who need assistance with their hearing health. The team thrives on collaboration and a shared commitment to making a difference, ensuring that every day is fulfilling and meaningful.
You'll be responsible for
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Greeting clients
You’ll greet clients, attend to all counter and telephone enquiries📋
General administration duties
You’ll cover reception and undertake general administration duties including booking client appointments, processing claims, data entry and monthly reports🦻
Assisting clinicians
You’ll assist Clinicians with the provision of clinical services by proactively identifying client needs, offering professional advice and demonstrating the use of hearing aidsKey criteria
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Client service experience
Demonstrated experience in providing exceptional client support.View
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Intermediate computer literacy
Proven skills in using computer systems and mobile technology.View
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Problem-solving skills
Experience proactively resolving issues and taking ownership.View
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