About the job
This job is about being the first point of contact for clients and external stakeholders, ensuring exceptional communication and service. It plays a vital role in creating a seamless onboarding experience and supporting the team in managing client relationships. At RSM, collaboration and empowerment are at the heart of how the team works together.
You'll be responsible for
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Serving as the first point of contact
Ensuring a high standard of communication and service for clients and external stakeholders.📞
Coordinating client communications
Supporting the Partner in managing phone and email correspondence with clients and external stakeholders.🚀
Leading client onboarding process
Administering the end-to-end onboarding process to ensure a seamless experience for clients.Key criteria
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Client communication experience
Demonstrated experience engaging with clients and stakeholders professionally.View
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Organisational skills
Strong ability to manage tasks and maintain documentation accuracy.View
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Client onboarding process management
Experience leading seamless client onboarding experiences.View
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