Chubb3 jobs

Client Services Coordinator

JuniorFull-timeHybridSydney NSW, AustraliaAdministrationProfessional servicesCustomer servicePosted 1 month ago
View your fit0 of 9 criteria met

About the job

Chubb is on the lookout for a Client Service Coordinator who will be the primary contact for brokers and high net worth clients. This job is all about delivering outstanding customer service by managing insurance appraisal bookings and inquiries. The team thrives in a dynamic environment, valuing flexibility and inclusivity, and is committed to supporting each other in providing a seamless client experience.

You'll be responsible for

📞

Responding to client and broker inquiries

Promptly and professionally addressing inquiries via phone and email to ensure client satisfaction.
📅

Scheduling and managing appointments

Coordinating insurance appraisal bookings and maintaining accurate records in CRM/database systems.
❤️

Communicating empathetically

Understanding client needs and delivering tailored solutions to enhance their experience.

Skills you'll need

🗣️

Excellent verbal and written communication skills

Ability to communicate clearly and effectively with clients and brokers, both verbally and in writing.
📅

Strong organizational and time management abilities

Skill in managing multiple tasks efficiently and prioritizing responsibilities to meet deadlines.
🤝

Customer service experience

Experience in providing exceptional service to clients, ensuring their needs are met and issues are resolved.
View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Excellent verbal and written communication skills
Ability to convey information clearly and professionally.

View

Proficiency with scheduling tools
Experience using tools like Outlook and CRM systems.

View

Strong organizational and time management abilities
Capability to manage multiple tasks efficiently.

View

Customer service experience
Demonstrated experience in delivering exceptional client support.

View

Strong conflict resolution skills
Ability to handle challenging interactions with professionalism.

View

A meaningful career starts with a match

  • Explore
    • Jobs
    • Companies
    • People
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms

Similar jobs

View all
Dovida Australia
Dovida Australia
Client Services Coordinator (After Hours) - WGGNSW · Contract
This job is about being a reliable and compassionate Client Services Coordinator (After Hours) at the Wollongong office. You'll play a vital role in providing 24/7 care, acting as the first point of contact for urgent client and staff needs during evenings and weekends. The team values availability, responsiveness, and calmness under pressure, creating a supportive environment where everyone can thrive.
Dovida Australia
Dovida Australia
Client Services CoordinatorNSW · Contract
This job is about being a reliable and compassionate Client Services Coordinator (After Hours) at the Wollongong office. You'll play a vital part in providing 24/7 care, acting as the first point of contact for urgent client and staff needs during evenings and weekends. The team values a supportive and fun environment, where your contributions are appreciated, and you can grow your career while working flexibly from home.
Dovida Australia
Dovida Australia
Client Services Coordinator (After Hours)Melbourne, VIC · Contract
This job is about being a Client Services Coordinator (After Hours) at Dovida, where you will provide essential support to clients and staff during evenings and weekends. Your role is crucial in ensuring that urgent needs are addressed promptly, contributing to our mission of delivering 24/7 care. The team values a supportive and fun environment, where your contributions are appreciated and you can grow your career alongside experienced professionals.
Latrobe Community Health Service
Latrobe Community Health Service
Client Services OfficerGlen Waverley, VIC · Part-time
Join Latrobe Community Health Service as a Client Services Officer in Glen Waverley & Oakleigh. This part-time, permanent job offers a fantastic opportunity to make a real difference in the community while providing exceptional reception and administrative support in a positive and passionate workplace. The team values professionalism, care, and a commitment to delivering high-quality healthcare services.