Client Services Support Officer - Casual - Western Plains CC
About the job
The Client Services Support Officer plays a vital role in enhancing the experience of visitors and individuals in care at Western Plains Correctional Centre. By providing exceptional customer service and support, this position contributes to a rehabilitative environment that prioritises safety and compliance. Team members thrive in a collaborative atmosphere, rotating through various service areas to broaden their skills and understanding, while fostering a culture of teamwork and integrity.
You'll be responsible for
👥
Providing assistance to visitors
Delivering customer service support to prison visitors, ensuring a positive experience at the facility.🛒
Managing stock and supplies
Preparing stock estimates, obtaining quotes, and maintaining stock levels for prison stores and canteen.🚚
Coordinating internal transport
Organising and undertaking regular deliveries of items and individuals across the prison via the internal transport system.Key criteria
📜
Knowledge of legislation and policies
Understanding of relevant laws and regulations is essential.View
💻
Computer literacy and system knowledge
Experience with CV operating systems like E Justice and Oracle.View
📦
Understanding of warehousing operations
Experience in stores and warehousing enhances operational efficiency.View
View more
